Returns

Every piece is checked before it ships. Even so, if something goes wrong with your order, I'll fix it.

When does an exchange or refund apply?

Only in these cases:

• You received a different piece from the one you ordered (another design, size or frame).
• The piece arrived damaged.

How do I report it?

Email me at camdelafu@gmail.com within 7 days of receiving your order. Include your order number and photos of the piece and the packaging.

What happens next?

Once the error is confirmed, I'll send you the correct piece or a replacement at no cost to you. If a replacement isn't possible (for example, an original artwork or the last piece of a limited edition), I'll refund your money. I cover the shipping for the replacement.

Exchanges and returns don't apply

• If you changed your mind or the piece didn't suit your space.
• For commissioned portraits, since they are custom pieces, unless the mistake was mine.
• For slight color differences between the screen and the printed piece.
• For packages that didn't arrive because of an incorrect address.
• For reports made after 7 days.